Terms and conditions

Now for the legal stuff, please read carefully

Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect: This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to become a member. The types of personal information collected at these pages are:

• Name and postal address
• Email address
• Telephone number

Delivery Period Following receipt and clearance of payment, all purchase(s) will be posted within five working days if in stock (except furniture customer will be contacted with a delivery date). All parcels and furniture are dispatched via a method which must be signed for upon receipt (ensuring we can confirm the parcel was received by the customer).

Payment Methods We accept all the major credit / debit cards via our payment gateway (PayPal). We accept all major credit / debit cards by telephone.

Online Orders & Card Security All credit / debit card orders placed online are made on a secure, encrypted server to ensure the privacy and security of your information. All payment transactions take place on the secure encrypted server of our payment processor (PayPal) - we never have access to your card details at any time.

Refunds & Returns Customers have up to 14 days after the goods dispatch date in which to request a return and refund. Before returning any product(s) please contact us via email or telephone. If you decide you just dont like the furniture than you may return the item(s). The cost of the return is meet by you the buyer.

If items arrive damaged due to transit, item(s) will be returned free of charge. Please inspect all items on arrival. Please check all measurements before buying as the cost of the return will be met by you the buyer if you have mis-measured. Please contact us if you have any enquiries on our returns policy.

We are here to help and offer excellent customer service, so if you require any assistance please give us a ring before purchasing your order,

eclecticathome

Customer services Tel no 01752 846767

e-mail info@eclecticathome